Jen is the Executive Director, Regulatory Operations for the Tertiary Education Quality and Standards Agency, a role she commenced in January 2025. Most recently, Jen was the Counsellor (Education and Research) to the Australian Embassy, Hanoi, Vietnam, with responsibility to Vietnam and Thailand.

Jen has also worked in the sector as the Director for International Education at TAFE Directors Australia, and has a detailed knowledge of Australia’s tertiary education system in domestic and international settings. Jen has previously worked in several positions within the Australian Government, leading policy and program initiatives spanning schools, vocational education and youth engagement. Jen was posted with the Department of Education, Skills and Employment to the Australian Embassies in Beijing and Bangkok, managing the broad bilateral relationship between China and Australia and Thailand and Australia. Jen has also worked in the education sector privately supporting both school and university engagement in China.

Jen has lived in Hanoi, Beijing, Shanghai and Bangkok, and is passionate about enabling global engagement and exchange in education. Jen completed a Bachelor of Arts and a Bachelor of Science (Honours) at the University of Melbourne.